Return & Refund Policy

Last updated: November 6, 2026

Quick answer: You can return an eligible item within 90 days of delivery. If your item arrives damaged, misprinted or wrong, we replace or refund it for free — just send us a photo within 30 days.

Damaged, misprinted or wrong item

If your item arrives damaged, has a printing mistake, or is not what you ordered, contact us within 30 days of delivery with your order number and a clear photo. We'll send a free replacement or a full refund, including shipping. You don't need to send the item back.

Returns within 90 days

Changed your mind? You can return an item within 90 days of delivery if it is unworn, unwashed and in its original condition.

How to start a return

  1. Send your order number and the item you want to return through our Contact Us page.
  2. We reply with the return instructions and address.
  3. Pack the item well and send it within 14 days of our reply.

For returns that are not caused by our mistake, the return shipping is paid by the customer and the original shipping cost is not refunded.

When do I get my refund?

We email you when your return arrives and is checked. Approved refunds go back to your original payment method within 5–10 business days (your bank may need a few extra days).

Can I exchange for another size or color?

The fastest way is to place a new order for the size or color you want, then return the first item for a refund. Not sure about your size? Check the size guide on the product page before ordering.

What can't be returned?

  • Items that have been worn, washed or changed (unless they are defective)
  • Gift cards

Can I cancel my order?

Every item is printed to order, so we can only cancel or change an order before printing starts — usually within a few hours. Contact us as soon as possible.